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Watersweb Shops Support Forums
Click here to ask questions, seek answers from other Shop Kit Plus users and search for answers.
Watersweb Helpdesk Knowledgebase
We have included many of the most commonly asked questions in our knowledgebase.
Watersweb Shops Video Tutorials
If a picture is worth a thousand words, a step-by-step video is worth a gazillion. We have more than 30 videos to help you learn to use your Shop Kit Plus system.
Our offerings include a manual that explains in great detail how to use the cPanel hosting control panel that powers your account. We also have a manual for our Shop Kit Plus shopping cart software. Both manuals are the starting point for understanding the services we offer.
If you're site isn't doing what it is supposed to do, this is the place to go. We have more than 30 technicians on staff around the clock waiting to answer your questions. Our staff members are trained cpanel technicians. We also have on hand two dedicated SKP client assistants with more than four years SKP experience each.
Our helpdesk is hosted on an off-network server.
Take advantage of our free 30-minute consultation to ask pre-sales questions, or learn the basics of using your website. This is a one-time consultation, which you can schedule at any time — before you order our products and services, or after.
Top Notch Customer Service
--Kris, PunchworkStudio.com |
Once we have scheduled your consultation, we’ll send you an invoice, which must be paid in full prior to the scheduled phone call.
Once we have scheduled your consultation, we’ll send you an invoice, which must be paid in full prior to the scheduled session.
Once we have scheduled your consultations, we’ll send you an invoice, which must be paid in full prior to the scheduled sessions.
We have added new advanced support services for those of you who have special requests outside of what we normally offer. We understand that not every business fits into the same box, and we want to make sure you get exactly what you need.
Our advanced support services include, but are not limited to:
Order initial one-hour support here:
Our built-in features, services and support are all designed to make running your online business as smooth as possible. You just need to get started. We understand that sometimes finances are tough, and other times we just want to save some money. Find out which options work for you by checking out our packages...
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Password: demo
We only want to provide services and products that are useful to you. So, we offer you a 30-day 100% money back gaurantee.
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Copyright ©2004-2008 by Watersweb Solutions LLC.
The
folks here are truly the best I have come across. When I sumbit a
ticket for help, they respond so fast. Even when I set it as a low
priority, they still treat my inquiry as if it is super important
and I always have a solution very fast. To me, the determining
factor in whether or not I continue to do business with another
business is the customer service and the personal care.
Waterswebshops exceeds my expectations every time I contact them!
WELL DONE! Thanks so much!