Starting next week, we will be installing Mailscanner, an email security system, on our servers.

Mailscanner will work in conjunction with the existing SpamAssassin software on the server. However, you will no longer have a spamAssassin link in your cPanel. This link will be replaced with a link to the Mailscanner control panel.

I will post more information about how to use Mailscanner here, so you may want to subscribe to this thread for email notification when I add more posts.

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great, thank you for working on this issue now.

Mailscanner has been added. You can access it by logging into your cpanel and scrolling down to the Mailscanner icon at the bottom of the page.

If you have any questions about how to use Mailscanner, please submit a ticket to the Helpdesk technical department.

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Mailscanner prevents delivery of email with viruses and attachments containing certain file types and extensions. This cPanel module also processes each email through SpamAssassin and handles it based on certain criteria setup in Mailscanner. Default Mailscanner settings append the following prefixes to emails:

• {SPAM?} -- This prefix is added to the subject of email that is probably spam. I recommend that you use your email software to filter these emails to a separate folder for review prior to deletion.
  
• {DISARMED} -- This prefix is added to the subject line of emails in which Mailscanner has disabled HTML tags such as <iframe> and <img> tags. These tags may contain small images used to track whether or not the email has been read.
• {VIRUS?} -- This indicates that the email contained a virus. Mailscanner removed the attachment.
• {FILENAME?} -- The email contained a dangerous file attachment. Mailscanner removed it.
• {FRAUD?} -- The email may be fraudulent or designed to collect your personal information.
• {DEFINTELY SPAM?} -- This email is almost defintely spam and has received a high spam detection score from Mailscanner. I recommend that you use your email software to filter these emails to a separate folder for review prior to deletion.

Please note, that you can configure Mailscanner to delete these emails. However, I recommend that you do not do this, to prevent legitimate email from being deleted without anyone knowing.

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Just as an FYI, in Thunderbird, you have to use proper capitalization in order for the filter to work. And on my emails, the prefixes are mixed caps, not all caps. IE {Spam?} and {Definitely Spam?}

HTH anyone

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Opinions welcome!

Thank you very much for the clarification!

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