I will send you an invoice for your monthly hosting fees two days before the first of every month. If you are paying by automatic credit card payment, you don’t need to do anything at this point. If you are paying via Paypal or manual credit card payment, you should log into the Billing Center and pay your invoice at this time.

Once you have paid your invoice or I have run it through the payment processor, you will receive a payment receipt, which will show, in red or green letters, the status of your payment.

Please check this receipt to make sure your payment went through properly. I also recommend that you print it out for tax purposes.

Here are the possible status messages:

• Manual Payment — This means that your Paypal or manual credit card payment was processed.
• Approved — This means that your automatic credit card payment was processed.
• Declined – This means your automatic credit card payment was NOT processed. You MUST contact me to make arrangements for payment, or risk having your account suspended.

Please make sure you contact and/or credit card information is up-to-date. Accounts with overdue invoices will receive notification via email on the 5th and 10th day of the month. Our Billing Manager will call you after the 10th, as an extra step to let you know that you have an outstanding invoice. You will receive a site suspension notice on the 15th. Your site will be suspended shortly thereafter.

Planning your finances and making sure you pay invoices on their due date — always the first day of the month — will prevent your site from being suspended.